Dear Valued Guests,
Thank you for choosing KC Grande Resort as your preferred holiday destination in Koh Chang.
We are writing to inform you of ongoing enhancements at our resort, designed to elevate your future experiences with us. We will be commencing a scheduled refurbishment of some of our buildings located in the Seaside Building area.
Our dedicated maintenance team will be working diligently to minimize any potential noise or disruption during this period. While we anticipate that most of the work will be carried out with the utmost consideration for your comfort, there may be intermittent noise at certain times of the day.
We sincerely apologize for any inconvenience this essential upgrade of our facilities may cause during your stay. This refurbishment is a vital step in ensuring that we continue to provide the luxurious and comfortable environment you expect and deserve.
We are deeply grateful for your understanding and patience as we work to improve our resort. Your comfort and satisfaction remain our highest priority, and we thank you for choosing us for your getaway.
If you have any questions or need further assistance, please do not hesitate to contact us at [email protected]
Warm regards,
KC Grande Resort Management Team
